Privacy Policy

ALM Creative Solutions LLC ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cstxequity.com or contact us through any of our channels, including SMS text messaging.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site and services.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, phone number, email address, and mailing address.
• Property Information: Address, condition, and other details about real property you submit to us.
• Communications: Records of your correspondence with us, including SMS messages, emails, and phone calls.
• Usage Data: IP address, browser type, pages visited, and other technical data collected automatically when you use our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide real estate solutions.
• To send you a cash offer or other information related to your property.
• To communicate with you via phone, email, or SMS text message (with your consent).
• To improve our website and services.
• To comply with applicable laws and regulations.

3. SMS / Text Messaging Policy (10DLC Compliance)

No Sharing of SMS Opt-In Data: Your SMS opt-in consent and the phone number you provide for SMS communications will not be shared with, sold to, or used by any third party for marketing or promotional purposes. This data is used solely by ALM Creative Solutions LLC to communicate with you about your real estate inquiry.

Opting Out: You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message and no further SMS messages will be sent.

Message Frequency: Message frequency varies and depends on your inquiry and stage of our process.

Supported Carriers: Carriers are not liable for delayed or undelivered messages.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

• Service Providers: We may share information with trusted third-party vendors (e.g., CRM platforms, closing attorneys) who assist us in operating our business, subject to confidentiality agreements. These parties are prohibited from using your data for any purpose other than providing services to us.
• Legal Compliance: We may disclose information if required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We explicitly do not share SMS opt-in data or phone numbers with third parties for their own marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You may instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

6. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.

9. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise any of these rights, please contact us at [email protected] or call (210) 560-1032.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Company: ALM Creative Solutions LLC
• Location: San Antonio, TX
• Phone: (210) 560-1032
• Email: [email protected]
• Website: cstxequity.com